Frequently Asked Questions
Everything you need to know about your Pop Ups Brand experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally arrive within 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small processing fee.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these to your favorite fitting garment to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your products ethically manufactured?
Yes, Pop Ups Brand is committed to ethical fashion. We partner only with certified factories that ensure fair wages, safe working conditions, and sustainable production practices.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.